BigCommerce integration

Bring BigCommerce orders, products and customers into Dashworx and see every storefront and sales channel in one view next to your marketing data.

About the BigCommerce integration

BigCommerce is an open SaaS platform favoured by growing brands that want headless or multi-storefront set-ups without running their own servers. Its API exposes orders with their products, shipping addresses and coupons, the catalogue with variants, options and brands, inventory, customers and customer groups, and the channel each order came through.

That channel field matters. BigCommerce can sell through several storefronts and marketplaces from one control panel, so a single order table can mix website sales with sales placed elsewhere. Dashworx separates orders by channel and storefront, and aligns order statuses and refunds so net revenue is measured the same way across all of them.

With BigCommerce data next to your ad platforms and analytics, you can see whether a new storefront is adding customers or splitting existing ones, which brands and categories respond to promotion, and how customer group pricing shapes wholesale orders compared with retail. Teams that used to stitch BigCommerce exports and ad reports together in spreadsheets get a single daily view instead.

What data you get from BigCommerce

Orders

Order status

Order products

Refunds

Coupons and discounts

Channel and storefront

Products and variants

Brands

Categories

Inventory levels

Customers

Customer groups

Shipping

…and more.

How to connect BigCommerce to Dashworx

01

Request your connection link

Ask for your secure BigCommerce connection link from within Dashworx or through your account manager. It’s tied to your workspace, so only your team can use it.

02

Connect in one click

Open the link, sign in to BigCommerce and authorise access. No API keys, developer time or spreadsheets required.

03

We aggregate and align your data

The Dashworx team brings your BigCommerce data together with your other sources, then aligns it to your visual intelligence dashboards and smart AI features, so it’s analysis-ready without manual clean-up.

04

Get notified when you’re live

You’ll receive an in-platform notification as soon as your BigCommerce connection is complete, and your data starts appearing across your dashboards.

Frequently asked questions

What does Dashworx do with my connected data?

How long does it take for my data to appear after connecting?

Do I need technical skills or a developer to connect a source?

How often is my data refreshed?

How is my data kept secure?

Can I connect multiple accounts from the same platform?

What if the platform I use isn’t listed?

Connect BigCommerce in minutes

Book a demo and we’ll show you your own data, connected and visualised, before you commit.